{"id":3,"date":"2024-06-13T14:00:09","date_gmt":"2024-06-13T14:00:09","guid":{"rendered":"http:\/\/127.0.0.1\/?page_id=3"},"modified":"2026-10-13T14:16:28","modified_gmt":"2026-10-13T12:16:28","slug":"politica-de-privacidad","status":"publish","type":"page","link":"https:\/\/hopla.tech\/en\/politica-de-privacidad\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<style>\n\/* =====================================================\n   HOPLA - POL\u00cdTICA DE PRIVACIDAD ES \/ EN\n   ===================================================== *\/\n\n.hopla-privacy-en {\n    display: none;\n}\n\n.hopla-privacy-es {\n    display: block;\n}\n\n\/* Detectar ingl\u00e9s mediante TranslatePress *\/\nhtml[lang^=\"en\"] .hopla-privacy-es,\nhtml.hopla-language-en .hopla-privacy-es {\n    display: none !important;\n}\n\nhtml[lang^=\"en\"] .hopla-privacy-en,\nhtml.hopla-language-en .hopla-privacy-en {\n    display: block !important;\n}\n\n\n\/* =====================================================\n   ESTILOS DEL CONTENIDO\n   ===================================================== *\/\n\n.hopla-privacy {\n    line-height: 1.5;\n}\n\n.hopla-privacy h4 {\n    margin-top: 28px;\n    margin-bottom: 12px;\n    font-weight: 700;\n}\n\n.hopla-privacy ul,\n.hopla-privacy ol {\n    margin-top: 10px;\n    margin-bottom: 18px;\n    padding-left: 30px;\n}\n\n.hopla-privacy li {\n    margin-bottom: 5px;\n}\n\n.hopla-privacy a {\n    color: #ff8d00;\n    text-decoration: none;\n}\n\n.hopla-privacy a:hover {\n    text-decoration: underline;\n}\n\n\n\/* =====================================================\n   BOT\u00d3N POL\u00cdTICA DE COOKIES\n   ===================================================== *\/\n\n.hopla-cookie-wrapper {\n    text-align: center;\n    margin-top: 18px;\n}\n\n.hopla-cookie-button {\n    display: inline-block;\n    background: #303438;\n    color: #ff8d00 !important;\n    padding: 12px 25px;\n    border-radius: 30px;\n    text-decoration: none !important;\n    font-weight: 500;\n    transition: all 0.25s ease;\n}\n\n.hopla-cookie-button:hover {\n    background: #ff8d00;\n    color: #ffffff !important;\n    text-decoration: none !important;\n}\n\n.hopla-direction {\n    text-align: center;\n    font-weight: 700;\n    margin-top: 18px;\n}\n<\/style>\n\n\n<script>\n(function () {\n\n    \/* Fallback por URL para que funcione aunque\n       TranslatePress no cambie correctamente el atributo lang *\/\n    if (\/^\\\/en(?:\\\/|$)\/.test(window.location.pathname)) {\n        document.documentElement.classList.add('hopla-language-en');\n    }\n\n})();\n<\/script>\n\n\n\n<!-- =====================================================\n     ESPA\u00d1OL\n     ===================================================== -->\n\n<div class=\"hopla-privacy hopla-privacy-es\" lang=\"es\">\n\n    <h6>2021<\/h6>\n\n    <h4>PROTECCI\u00d3N DE DATOS DE CAR\u00c1CTER PERSONAL SEG\u00daN LA LOPD<\/h4>\n\n\n    <h4>1. Responsable del tratamiento<\/h4>\n\n    <ul>\n        <li><strong>Responsable:<\/strong> HOPLA SOFTWARE S.L.<\/li>\n\n        <li>\n            <strong>Domicilio:<\/strong>\n            C\/ Don Quijote, 1, 28020 Madrid, Espa\u00f1a\n            (u otro que corresponda)\n        <\/li>\n\n        <li>\n            <strong>Correo electr\u00f3nico de contacto:<\/strong>\n            <a href=\"mailto:info@hoplasoftware.com\">\n                info@hoplasoftware.com\n            <\/a>\n        <\/li>\n\n        <li>\n            <strong>Sitio web:<\/strong>\n            <a href=\"https:\/\/hopla.tech\/\">\n                <blockquote class=\"wp-embedded-content\" data-secret=\"25qBvmkX9c\"><a href=\"https:\/\/hopla.tech\/\">Inicio<\/a><\/blockquote><iframe class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; visibility: hidden;\" title=\"\u00abInicio\u00bb \u2014 Hopla! Tech\" src=\"https:\/\/hopla.tech\/embed\/#?secret=D3RuozasJ3#?secret=25qBvmkX9c\" data-secret=\"25qBvmkX9c\" width=\"600\" height=\"338\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe>\n            <\/a>\n        <\/li>\n    <\/ul>\n\n\n    <h4>2. Datos que tratamos<\/h4>\n\n    <p>\n        A trav\u00e9s del sitio web podemos tratar las siguientes categor\u00edas de datos:\n    <\/p>\n\n    <ol>\n        <li>\n            <strong>Datos de contacto:<\/strong>\n            nombre, apellidos, correo electr\u00f3nico, pa\u00eds, empresa y cualquier\n            otra informaci\u00f3n que facilites en los formularios de la web.\n        <\/li>\n\n        <li>\n            <strong>Datos de navegaci\u00f3n:<\/strong>\n            direcci\u00f3n IP, identificadores de dispositivo, sistema operativo,\n            tipo de navegador, p\u00e1ginas visitadas, tiempo de permanencia, clics,\n            movimientos de rat\u00f3n, scroll y eventos similares.\n        <\/li>\n\n        <li>\n            <strong>Datos derivados de cookies y tecnolog\u00edas similares:<\/strong>\n\n            <ul>\n                <li>Cookies t\u00e9cnicas\/estrictamente necesarias.<\/li>\n\n                <li>\n                    Cookies de anal\u00edtica y experiencia de uso\n                    (Google Analytics, Microsoft Clarity y otras herramientas\n                    similares que se indiquen en la pol\u00edtica de cookies).\n                <\/li>\n            <\/ul>\n        <\/li>\n    <\/ol>\n\n    <p>\n        La informaci\u00f3n sobre cookies concretas y plazos de conservaci\u00f3n\n        se detalla en nuestra <strong>Pol\u00edtica de cookies<\/strong>.\n    <\/p>\n\n\n    <h4>3. Finalidades del tratamiento<\/h4>\n\n    <p>\n        Tratamos tus datos personales para las siguientes finalidades:\n    <\/p>\n\n    <ol>\n        <li>\n            <strong>Gesti\u00f3n de consultas y solicitudes<\/strong>\n\n            <p>\n                Atender y gestionar las consultas, solicitudes de informaci\u00f3n\n                o contactos que realices a trav\u00e9s de los formularios o canales\n                de contacto de la web.\n            <\/p>\n        <\/li>\n\n        <li>\n            <strong>Prestaci\u00f3n de servicios y relaci\u00f3n contractual<\/strong>\n\n            <p>\n                En caso de que contrates nuestros servicios, gestionar la\n                relaci\u00f3n contractual, administrativa, contable y de soporte t\u00e9cnico.\n            <\/p>\n        <\/li>\n\n        <li>\n            <strong>Comunicaciones comerciales<\/strong>\n\n            <p>\n                Enviar, por medios electr\u00f3nicos o no electr\u00f3nicos, informaci\u00f3n\n                comercial sobre productos, servicios, eventos o contenidos\n                relacionados con la actividad de Hopla! Tech, siempre que\n                tengamos tu consentimiento o exista una relaci\u00f3n contractual\n                previa que lo permita conforme a la LSSI.\n            <\/p>\n        <\/li>\n\n        <li>\n            <strong>Anal\u00edtica web y mejora de la experiencia de usuario<\/strong>\n\n            <p>\n                Analizar el uso que se hace de la web para mejorar su rendimiento,\n                la usabilidad y los contenidos, mediante:\n            <\/p>\n\n            <ul>\n                <li>\n                    <strong>Google Analytics<\/strong>\n                    (estad\u00edsticas de uso agregadas).\n                <\/li>\n\n                <li>\n                    <strong>Microsoft Clarity<\/strong>, que genera mapas de calor\n                    y grabaciones de sesi\u00f3n para comprender c\u00f3mo interact\u00faan los\n                    usuarios con el sitio. Clarity registra interacciones como\n                    clics, movimientos de rat\u00f3n, desplazamiento y comportamiento\n                    de navegaci\u00f3n, utilizando identificadores pseud\u00f3nimos y\n                    cookies espec\u00edficas. Hemos configurado Clarity para evitar la\n                    captura de campos de formularios marcados como sensibles.\n                <\/li>\n            <\/ul>\n        <\/li>\n\n        <li>\n            Estas herramientas solo se activan si aceptas las cookies de\n            anal\u00edtica\/experiencia de uso en nuestro banner de cookies.\n        <\/li>\n    <\/ol>\n\n\n    <h4>4. Base jur\u00eddica del tratamiento<\/h4>\n\n    <p>\n        Las bases jur\u00eddicas que legitiman el tratamiento de tus datos son:\n    <\/p>\n\n    <ol>\n        <li>\n            <strong>\n                Ejecuci\u00f3n de un contrato o aplicaci\u00f3n de medidas precontractuales\n            <\/strong>\n\n            <p>\n                Para gestionar la relaci\u00f3n contractual contigo, atender tus\n                solicitudes y prestar los servicios que nos contrates\n                (art. 6.1.b RGPD).\n            <\/p>\n        <\/li>\n\n        <li>\n            <strong>Cumplimiento de obligaciones legales<\/strong>\n\n            <p>\n                Para cumplir obligaciones legales en materia fiscal, contable,\n                de servicios de la sociedad de la informaci\u00f3n y protecci\u00f3n de\n                datos (art. 6.1.c RGPD).\n            <\/p>\n        <\/li>\n\n        <li>\n            <strong>Consentimiento<\/strong>\n\n            <ul>\n                <li>\n                    Para el env\u00edo de comunicaciones comerciales por medios\n                    electr\u00f3nicos cuando as\u00ed lo exija la normativa.\n                <\/li>\n\n                <li>\n                    Para la utilizaci\u00f3n de cookies de anal\u00edtica y experiencia de\n                    uso (Google Analytics, Microsoft Clarity) y el tratamiento\n                    de los datos de navegaci\u00f3n que estas generan\n                    (art. 6.1.a RGPD), de acuerdo con la pol\u00edtica de cookies.\n                <\/li>\n            <\/ul>\n        <\/li>\n\n        <li>\n            <strong>Inter\u00e9s leg\u00edtimo<\/strong>\n\n            <p>\n                En determinados casos, para la atenci\u00f3n de reclamaciones,\n                la seguridad de la web o la realizaci\u00f3n de an\u00e1lisis internos\n                b\u00e1sicos, ponderando siempre nuestros intereses y tus derechos\n                y libertades (art. 6.1.f RGPD).\n            <\/p>\n        <\/li>\n    <\/ol>\n\n    <p>\n        Puedes retirar tu consentimiento en cualquier momento, sin que ello\n        afecte a la licitud del tratamiento basado en el consentimiento previo\n        a su retirada.\n    <\/p>\n\n\n    <h4>5. Plazos de conservaci\u00f3n<\/h4>\n\n    <p>Con car\u00e1cter general:<\/p>\n\n    <ul>\n        <li>\n            Los datos proporcionados a trav\u00e9s de formularios se conservar\u00e1n\n            mientras sean necesarios para atender tu solicitud y, posteriormente,\n            durante los plazos legales de prescripci\u00f3n aplicables.\n        <\/li>\n\n        <li>\n            Los datos derivados de la relaci\u00f3n contractual se conservar\u00e1n mientras\n            dure dicha relaci\u00f3n y, posteriormente, durante los plazos exigidos por\n            la normativa fiscal, contable y de servicios de la sociedad de la\n            informaci\u00f3n.\n        <\/li>\n\n        <li>\n            Los datos utilizados para fines de <strong>anal\u00edtica web<\/strong>\n            se conservar\u00e1n por los plazos indicados en la pol\u00edtica de cookies\n            o mientras mantengas activas las cookies correspondientes\n            (por ejemplo, 24 horas, 1 a\u00f1o, 2 a\u00f1os, seg\u00fan el tipo de cookie).\n        <\/li>\n    <\/ul>\n\n\n    <h4>6. Destinatarios de los datos<\/h4>\n\n    <p>Podremos comunicar tus datos a:<\/p>\n\n    <ul>\n        <li>\n            Administraciones p\u00fablicas y autoridades competentes,\n            cuando sea legalmente obligatorio.\n        <\/li>\n\n        <li>\n            Entidades financieras, para la gesti\u00f3n de cobros y pagos\n            relacionados con los servicios.\n        <\/li>\n\n        <li>\n            Proveedores de servicios necesarios para el funcionamiento de la web\n            y la prestaci\u00f3n de servicios (por ejemplo, proveedores de hosting,\n            mantenimiento, herramientas de marketing, etc.), que act\u00faan como\n            <strong>encargados del tratamiento<\/strong>.\n        <\/li>\n\n        <li>\n            Proveedores de servicios de anal\u00edtica y experiencia de usuario,\n            en particular:\n\n            <ul>\n                <li><strong>Google<\/strong> (Google Analytics).<\/li>\n                <li><strong>Microsoft<\/strong> (Microsoft Clarity).<\/li>\n            <\/ul>\n        <\/li>\n    <\/ul>\n\n    <p>\n        Estos proveedores solo acceder\u00e1n a los datos en la medida en que sea\n        necesario para la prestaci\u00f3n del servicio, siguiendo nuestras\n        instrucciones y bajo las correspondientes garant\u00edas contractuales.\n    <\/p>\n\n\n    <h4>7. Transferencias internacionales de datos<\/h4>\n\n    <p>\n        Determinados proveedores, como Google o Microsoft, pueden tratar datos\n        en pa\u00edses fuera del Espacio Econ\u00f3mico Europeo, incluidos Estados Unidos.\n        En estos casos:\n    <\/p>\n\n    <ul>\n        <li>\n            Se aplican <strong>cl\u00e1usulas contractuales tipo<\/strong>\n            aprobadas por la Comisi\u00f3n Europea y\/o\n        <\/li>\n\n        <li>\n            Otras garant\u00edas adecuadas (como la adhesi\u00f3n al\n            <strong>EU\u2013US Data Privacy Framework<\/strong>, cuando corresponda),\n            con el fin de garantizar un nivel de protecci\u00f3n equivalente al europeo.\n        <\/li>\n    <\/ul>\n\n    <p>\n        Puedes obtener m\u00e1s informaci\u00f3n sobre estas transferencias consultando\n        las pol\u00edticas de privacidad de dichos proveedores y, en su caso,\n        contactando con nosotros.\n    <\/p>\n\n\n    <h4>8. Derechos de los interesados<\/h4>\n\n    <p>\n        Puedes ejercer, en cualquier momento, los siguientes derechos:\n    <\/p>\n\n    <ul>\n        <li>\n            <strong>Acceso:<\/strong>\n            saber qu\u00e9 datos tratamos sobre ti.\n        <\/li>\n\n        <li>\n            <strong>Rectificaci\u00f3n:<\/strong>\n            solicitar la rectificaci\u00f3n de los datos inexactos o incompletos.\n        <\/li>\n\n        <li>\n            <strong>Supresi\u00f3n:<\/strong>\n            pedir la eliminaci\u00f3n de tus datos cuando, entre otros motivos,\n            ya no sean necesarios para los fines para los que fueron recogidos.\n        <\/li>\n\n        <li>\n            <strong>Limitaci\u00f3n del tratamiento:<\/strong>\n            solicitar la limitaci\u00f3n del tratamiento de tus datos\n            en determinadas circunstancias.\n        <\/li>\n\n        <li>\n            <strong>Oposici\u00f3n:<\/strong>\n            oponerte al tratamiento de tus datos cuando est\u00e9 basado\n            en el inter\u00e9s leg\u00edtimo.\n        <\/li>\n\n        <li>\n            <strong>Portabilidad:<\/strong>\n            recibir tus datos en un formato estructurado, de uso com\u00fan y lectura\n            mec\u00e1nica, y transmitirlos a otro responsable cuando el tratamiento\n            se base en el consentimiento o en un contrato y se efect\u00fae por\n            medios automatizados.\n        <\/li>\n\n        <li>\n            <strong>Retirada del consentimiento:<\/strong>\n            en cualquier momento, para los tratamientos basados en tu\n            consentimiento (por ejemplo, comunicaciones comerciales o\n            cookies de anal\u00edtica).\n        <\/li>\n    <\/ul>\n\n    <p>\n        Puedes ejercer estos derechos remitiendo una solicitud acompa\u00f1ada\n        de una copia de tu documento identificativo:\n    <\/p>\n\n    <ul>\n        <li>\n            Por correo electr\u00f3nico:\n            <a href=\"mailto:info@hoplasoftware.com\">\n                <strong>info@hoplasoftware.com<\/strong>\n            <\/a>\n        <\/li>\n\n        <li>\n            Por correo postal:\n            HOPLA SOFTWARE S.L., C\/ Don Quijote, 1,\n            28020 Madrid, Espa\u00f1a.\n        <\/li>\n    <\/ul>\n\n    <p>\n        Asimismo, tienes derecho a presentar una reclamaci\u00f3n ante la\n        <strong>Agencia Espa\u00f1ola de Protecci\u00f3n de Datos (AEPD)<\/strong>\n        si consideras que el tratamiento de tus datos infringe la normativa\n        de protecci\u00f3n de datos\n        (<a href=\"https:\/\/www.aepd.es\/\" target=\"_blank\" rel=\"noopener\">\n            www.aepd.es\n        <\/a>).\n    <\/p>\n\n\n    <h4>9. Cookies y herramientas de anal\u00edtica<\/h4>\n\n    <p>\n        El uso de cookies y tecnolog\u00edas similares, incluida la integraci\u00f3n\n        de Google Analytics y Microsoft Clarity para finalidades de anal\u00edtica\n        y experiencia de usuario, se detalla en la\n        <strong>Pol\u00edtica de cookies<\/strong>, donde encontrar\u00e1s:\n    <\/p>\n\n    <ul>\n        <li>Tipos de cookies utilizadas.<\/li>\n        <li>Finalidades.<\/li>\n        <li>Plazos de conservaci\u00f3n.<\/li>\n        <li>Informaci\u00f3n sobre c\u00f3mo gestionar o revocar el consentimiento.<\/li>\n    <\/ul>\n\n    <p>\n        Puedes modificar tus preferencias de cookies en cualquier momento\n        desde el enlace \u201cCambiar los ajustes de cookies\u201d disponible en el\n        pie de p\u00e1gina.\n    <\/p>\n\n\n    <h4>10. Seguridad de la informaci\u00f3n<\/h4>\n\n    <p>\n        HOPLA SOFTWARE S.L. aplica medidas t\u00e9cnicas y organizativas apropiadas\n        para garantizar un nivel de seguridad adecuado al riesgo, incluyendo,\n        cuando resulta necesario:\n    <\/p>\n\n    <ul>\n        <li>Control de accesos.<\/li>\n        <li>Cifrado de comunicaciones.<\/li>\n        <li>Copias de seguridad.<\/li>\n        <li>Procedimientos internos de gesti\u00f3n de incidencias.<\/li>\n    <\/ul>\n\n    <p>\n        No obstante, ning\u00fan sistema es completamente seguro; por ello,\n        si detectas cualquier anomal\u00eda o sospecha de uso indebido de tus datos,\n        te rogamos que nos lo comuniques a la mayor brevedad.\n    <\/p>\n\n\n    <h4>11. Actualizaci\u00f3n de la pol\u00edtica de privacidad<\/h4>\n\n    <p>\n        Podemos actualizar la presente pol\u00edtica de privacidad para adaptarla\n        a cambios legislativos, criterios de las autoridades de control o\n        modificaciones en el tratamiento de datos personales que realizamos.\n    <\/p>\n\n    <p>\n        Te recomendamos revisar peri\u00f3dicamente esta pol\u00edtica.\n        La fecha de la \u00faltima actualizaci\u00f3n aparecer\u00e1 en el pie del documento.\n    <\/p>\n\n    <div class=\"hopla-direction\">\n        La Direcci\u00f3n\n    <\/div>\n\n    <div class=\"hopla-cookie-wrapper\">\n        <a\n            class=\"hopla-cookie-button\"\n            href=\"https:\/\/hopla.tech\/politica-de-cookies\/\"\n        >\n            Pol\u00edtica de cookies\n        <\/a>\n    <\/div>\n\n<\/div>\n\n\n\n<!-- =====================================================\n     ENGLISH\n     ===================================================== -->\n\n<div class=\"hopla-privacy hopla-privacy-en\" lang=\"en\">\n\n    <h6>2021<\/h6>\n\n    <h4>PERSONAL DATA PROTECTION UNDER THE LOPD<\/h4>\n\n\n    <h4>1. Data controller<\/h4>\n\n    <ul>\n        <li>\n            <strong>Data controller:<\/strong>\n            HOPLA SOFTWARE S.L.\n        <\/li>\n\n        <li>\n            <strong>Registered address:<\/strong>\n            C\/ Don Quijote, 1, 28020 Madrid, Spain\n            (or another applicable address)\n        <\/li>\n\n        <li>\n            <strong>Contact email:<\/strong>\n            <a href=\"mailto:info@hoplasoftware.com\">\n                info@hoplasoftware.com\n            <\/a>\n        <\/li>\n\n        <li>\n            <strong>Website:<\/strong>\n            <a href=\"https:\/\/hopla.tech\/en\/\">\n                <blockquote class=\"wp-embedded-content\" data-secret=\"25qBvmkX9c\"><a href=\"https:\/\/hopla.tech\/\">Inicio<\/a><\/blockquote><iframe class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; visibility: hidden;\" title=\"\u00abInicio\u00bb \u2014 Hopla! Tech\" src=\"https:\/\/hopla.tech\/embed\/#?secret=D3RuozasJ3#?secret=25qBvmkX9c\" data-secret=\"25qBvmkX9c\" width=\"600\" height=\"338\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe>\n            <\/a>\n        <\/li>\n    <\/ul>\n\n\n    <h4>2. Data we process<\/h4>\n\n    <p>\n        Through this website, we may process the following categories of data:\n    <\/p>\n\n    <ol>\n        <li>\n            <strong>Contact details:<\/strong>\n            first name, surname, email address, country, company and any other\n            information you provide through the website forms.\n        <\/li>\n\n        <li>\n            <strong>Browsing data:<\/strong>\n            IP address, device identifiers, operating system, browser type,\n            pages visited, time spent on the site, clicks, mouse movements,\n            scrolling and similar events.\n        <\/li>\n\n        <li>\n            <strong>Data obtained from cookies and similar technologies:<\/strong>\n\n            <ul>\n                <li>Technical\/strictly necessary cookies.<\/li>\n\n                <li>\n                    Analytics and user-experience cookies\n                    (Google Analytics, Microsoft Clarity and other similar\n                    tools indicated in our Cookie Policy).\n                <\/li>\n            <\/ul>\n        <\/li>\n    <\/ol>\n\n    <p>\n        Information about specific cookies and their retention periods\n        is provided in our <strong>Cookie Policy<\/strong>.\n    <\/p>\n\n\n    <h4>3. Purposes of processing<\/h4>\n\n    <p>\n        We process your personal data for the following purposes:\n    <\/p>\n\n    <ol>\n        <li>\n            <strong>Managing enquiries and requests<\/strong>\n\n            <p>\n                To respond to and manage enquiries, requests for information\n                or other communications submitted through the website forms\n                or contact channels.\n            <\/p>\n        <\/li>\n\n        <li>\n            <strong>Provision of services and contractual relationship<\/strong>\n\n            <p>\n                If you contract our services, to manage the contractual,\n                administrative and accounting relationship and provide\n                technical support.\n            <\/p>\n        <\/li>\n\n        <li>\n            <strong>Commercial communications<\/strong>\n\n            <p>\n                To send information, through electronic or non-electronic means,\n                about products, services, events or content related to the\n                activity of Hopla! Tech, provided that we have your consent\n                or there is a prior contractual relationship allowing us to\n                do so under the LSSI.\n            <\/p>\n        <\/li>\n\n        <li>\n            <strong>Web analytics and user-experience improvement<\/strong>\n\n            <p>\n                To analyse how the website is used in order to improve its\n                performance, usability and content, using:\n            <\/p>\n\n            <ul>\n                <li>\n                    <strong>Google Analytics<\/strong>\n                    (aggregated usage statistics).\n                <\/li>\n\n                <li>\n                    <strong>Microsoft Clarity<\/strong>, which generates heat maps\n                    and session recordings to help us understand how users\n                    interact with the website. Clarity records interactions such\n                    as clicks, mouse movements, scrolling and browsing behaviour\n                    using pseudonymous identifiers and specific cookies.\n                    Clarity has been configured to prevent the capture of form\n                    fields marked as sensitive.\n                <\/li>\n            <\/ul>\n        <\/li>\n\n        <li>\n            These tools are only activated if you accept analytics\/user-experience\n            cookies through our cookie banner.\n        <\/li>\n    <\/ol>\n\n\n    <h4>4. Legal basis for processing<\/h4>\n\n    <p>\n        The legal bases that allow us to process your personal data are:\n    <\/p>\n\n    <ol>\n        <li>\n            <strong>\n                Performance of a contract or implementation of pre-contractual measures\n            <\/strong>\n\n            <p>\n                To manage our contractual relationship with you, respond to\n                your requests and provide the services you contract\n                (Article 6(1)(b) GDPR).\n            <\/p>\n        <\/li>\n\n        <li>\n            <strong>Compliance with legal obligations<\/strong>\n\n            <p>\n                To comply with legal obligations relating to taxation,\n                accounting, information-society services and data protection\n                (Article 6(1)(c) GDPR).\n            <\/p>\n        <\/li>\n\n        <li>\n            <strong>Consent<\/strong>\n\n            <ul>\n                <li>\n                    To send commercial communications electronically when\n                    required by applicable legislation.\n                <\/li>\n\n                <li>\n                    To use analytics and user-experience cookies\n                    (Google Analytics, Microsoft Clarity) and process the\n                    browsing data generated by them\n                    (Article 6(1)(a) GDPR), in accordance with our Cookie Policy.\n                <\/li>\n            <\/ul>\n        <\/li>\n\n        <li>\n            <strong>Legitimate interests<\/strong>\n\n            <p>\n                In certain cases, for handling claims, ensuring website security\n                or carrying out basic internal analyses, always balancing our\n                interests against your rights and freedoms\n                (Article 6(1)(f) GDPR).\n            <\/p>\n        <\/li>\n    <\/ol>\n\n    <p>\n        You may withdraw your consent at any time, without affecting the\n        lawfulness of processing carried out on the basis of consent before\n        its withdrawal.\n    <\/p>\n\n\n    <h4>5. Data retention periods<\/h4>\n\n    <p>As a general rule:<\/p>\n\n    <ul>\n        <li>\n            Data submitted through forms will be retained for as long as\n            necessary to process your request and subsequently for the\n            applicable statutory limitation periods.\n        <\/li>\n\n        <li>\n            Data arising from a contractual relationship will be retained\n            throughout that relationship and subsequently for the periods\n            required under tax, accounting and information-society\n            services legislation.\n        <\/li>\n\n        <li>\n            Data used for <strong>web analytics<\/strong> will be retained for\n            the periods indicated in the Cookie Policy or for as long as the\n            corresponding cookies remain active\n            (for example, 24 hours, one year or two years, depending on the\n            type of cookie).\n        <\/li>\n    <\/ul>\n\n\n    <h4>6. Recipients of the data<\/h4>\n\n    <p>We may disclose your data to:<\/p>\n\n    <ul>\n        <li>\n            Public authorities and competent bodies where legally required.\n        <\/li>\n\n        <li>\n            Financial institutions for managing payments and collections\n            relating to our services.\n        <\/li>\n\n        <li>\n            Service providers required for the operation of the website and\n            the provision of our services (for example, hosting providers,\n            maintenance providers and marketing tools), which act as\n            <strong>data processors<\/strong>.\n        <\/li>\n\n        <li>\n            Analytics and user-experience service providers, in particular:\n\n            <ul>\n                <li><strong>Google<\/strong> (Google Analytics).<\/li>\n                <li><strong>Microsoft<\/strong> (Microsoft Clarity).<\/li>\n            <\/ul>\n        <\/li>\n    <\/ul>\n\n    <p>\n        These providers will only access personal data to the extent necessary\n        to provide their services, in accordance with our instructions and the\n        corresponding contractual safeguards.\n    <\/p>\n\n\n    <h4>7. International data transfers<\/h4>\n\n    <p>\n        Certain providers, such as Google or Microsoft, may process data in\n        countries outside the European Economic Area, including the United States.\n        In these cases:\n    <\/p>\n\n    <ul>\n        <li>\n            <strong>Standard Contractual Clauses<\/strong>\n            approved by the European Commission and\/or\n        <\/li>\n\n        <li>\n            Other appropriate safeguards\n            (such as participation in the\n            <strong>EU\u2013US Data Privacy Framework<\/strong>, where applicable)\n            are used to ensure a level of protection equivalent to that\n            required within the European Union.\n        <\/li>\n    <\/ul>\n\n    <p>\n        You can obtain further information about these transfers by consulting\n        the privacy policies of the corresponding providers or by contacting us.\n    <\/p>\n\n\n    <h4>8. Rights of data subjects<\/h4>\n\n    <p>\n        You may exercise the following rights at any time:\n    <\/p>\n\n    <ul>\n        <li>\n            <strong>Access:<\/strong>\n            to know what personal data we process about you.\n        <\/li>\n\n        <li>\n            <strong>Rectification:<\/strong>\n            to request correction of inaccurate or incomplete data.\n        <\/li>\n\n        <li>\n            <strong>Erasure:<\/strong>\n            to request deletion of your data where, among other reasons,\n            it is no longer required for the purposes for which it was collected.\n        <\/li>\n\n        <li>\n            <strong>Restriction of processing:<\/strong>\n            to request that the processing of your data be restricted\n            in certain circumstances.\n        <\/li>\n\n        <li>\n            <strong>Objection:<\/strong>\n            to object to processing based on legitimate interests.\n        <\/li>\n\n        <li>\n            <strong>Data portability:<\/strong>\n            to receive your data in a structured, commonly used and\n            machine-readable format and transmit it to another controller\n            where the processing is based on consent or a contract and is\n            carried out by automated means.\n        <\/li>\n\n        <li>\n            <strong>Withdrawal of consent:<\/strong>\n            at any time for processing based on your consent\n            (for example, commercial communications or analytics cookies).\n        <\/li>\n    <\/ul>\n\n    <p>\n        You may exercise these rights by submitting a request together with\n        a copy of an identification document:\n    <\/p>\n\n    <ul>\n        <li>\n            By email:\n            <a href=\"mailto:info@hoplasoftware.com\">\n                <strong>info@hoplasoftware.com<\/strong>\n            <\/a>\n        <\/li>\n\n        <li>\n            By post:\n            HOPLA SOFTWARE S.L., C\/ Don Quijote, 1,\n            28020 Madrid, Spain.\n        <\/li>\n    <\/ul>\n\n    <p>\n        You also have the right to lodge a complaint with the\n        <strong>Spanish Data Protection Agency (AEPD)<\/strong>\n        if you believe that the processing of your personal data infringes\n        applicable data-protection legislation\n        (<a href=\"https:\/\/www.aepd.es\/\" target=\"_blank\" rel=\"noopener\">\n            www.aepd.es\n        <\/a>).\n    <\/p>\n\n\n    <h4>9. Cookies and analytics tools<\/h4>\n\n    <p>\n        The use of cookies and similar technologies, including Google Analytics\n        and Microsoft Clarity for analytics and user-experience purposes,\n        is described in our <strong>Cookie Policy<\/strong>, where you can find:\n    <\/p>\n\n    <ul>\n        <li>Types of cookies used.<\/li>\n        <li>Purposes.<\/li>\n        <li>Retention periods.<\/li>\n        <li>Information on how to manage or withdraw consent.<\/li>\n    <\/ul>\n\n    <p>\n        You may change your cookie preferences at any time using the\n        \u201cChange cookie settings\u201d link available in the website footer.\n    <\/p>\n\n\n    <h4>10. Information security<\/h4>\n\n    <p>\n        HOPLA SOFTWARE S.L. applies appropriate technical and organisational\n        measures to ensure a level of security appropriate to the risk,\n        including, where necessary:\n    <\/p>\n\n    <ul>\n        <li>Access controls.<\/li>\n        <li>Encryption of communications.<\/li>\n        <li>Backups.<\/li>\n        <li>Internal incident-management procedures.<\/li>\n    <\/ul>\n\n    <p>\n        However, no system is completely secure. If you detect any anomaly\n        or suspect improper use of your data, please notify us as soon as possible.\n    <\/p>\n\n\n    <h4>11. Updates to this Privacy Policy<\/h4>\n\n    <p>\n        We may update this Privacy Policy to reflect legislative changes,\n        criteria issued by supervisory authorities or changes to the way\n        we process personal data.\n    <\/p>\n\n    <p>\n        We recommend reviewing this policy periodically.\n        The date of the latest update will appear at the bottom of the document.\n    <\/p>\n\n    <div class=\"hopla-direction\">\n        Management\n    <\/div>\n\n    <div class=\"hopla-cookie-wrapper\">\n        <a\n            class=\"hopla-cookie-button\"\n            href=\"https:\/\/hopla.tech\/en\/politica-de-cookies\/\"\n        >\n            Cookie Policy\n        <\/a>\n    <\/div>\n\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>2021 PROTECCI\u00d3N DE DATOS DE CAR\u00c1CTER PERSONAL SEG\u00daN LA LOPD 1. Responsable del tratamiento Responsable: HOPLA SOFTWARE S.L. Domicilio: C\/ Don Quijote, 1, 28020 Madrid, Espa\u00f1a (u otro que corresponda) Correo electr\u00f3nico de contacto: info@hoplasoftware.com Sitio web: Inicio 2. Datos que tratamos A trav\u00e9s del sitio web podemos tratar las siguientes categor\u00edas de datos: Datos [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v28.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Pol\u00edtica de privacidad | Hopla! 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