2021

PERSONAL DATA PROTECTION IN ACCORDANCE WITH THE LOPD

HOPLA SOFTWARE S.L., in application of the current regulations on the protection of personal data, informs that the personal data collected through the forms on the website: hopla.tech, are included in specific automated files for users of the services of HOPLA SOFTWARE S.L.

The collection and automated processing of personal data is intended to maintain the business relationship and perform information, training, advisory tasks, and other activities specific to HOPLA SOFTWARE S.L.

These data will only be transferred to those entities necessary for the sole purpose of fulfilling the purpose stated above.

HOPLA SOFTWARE S.L. adopts the necessary measures to guarantee the security, integrity, and confidentiality of the data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, regarding the protection of natural persons concerning the processing of personal data and the free movement of such data.

The user may, at any time, exercise the rights of access, opposition, rectification, and cancellation recognized in the aforementioned Regulation (EU). The exercise of these rights may be carried out by the user via email to: info@hoplasoftware.com or at the address: C/ Francisco Gervás, 12, 1B, C.P. 28020 – Madrid (Madrid).

The user declares that all data provided by him are true and correct and undertakes to keep them updated, communicating any changes to HOPLA SOFTWARE S.L.

PURPOSE OF THE PROCESSING OF PERSONAL DATA:

What is the purpose of processing your personal data?

At HOPLA SOFTWARE S.L., we will process your personal data collected through the website: hopla.tech, for the following purposes:

1. En caso de contratación de los bienes y servicios ofertados a través de hopla.tech, para mantener la relación contractual, así como la gestión, administración, información, prestación y mejora del servicio.
2. Sending information requested through the forms available on hopla.tech.
3. Remitir boletines (newsletters), así como comunicaciones comerciales de promociones y/o publicidad de hopla.tech y del sector.

Please remember that you can object to receiving commercial communications by any means and at any time by sending an email to the address indicated above.

The fields of these records are mandatory, and it is impossible to fulfill the stated purposes if these data are not provided.

How long are the collected personal data retained?

The personal data provided will be retained as long as the business relationship is maintained or you do not request its deletion and for the period during which legal responsibilities may arise from the services provided.

Legitimacy:
The processing of your data is carried out with the following legal bases that legitimize it:

1. The request for information and/or the contracting of the services of HOPLA SOFTWARE S.L., whose terms and conditions will be made available to you in any case, prior to any eventual contracting.
2. El consentimiento libre, específico, informado e inequívoco, en tanto que te informamos poniendo a tu disposición la presente política de privacidad, que tras la lectura de la misma, en caso de estar conforme, puedes aceptar mediante una declaración o una clara acción afirmativa, como el marcado de una casilla dispuesta al efecto.

If you do not provide us with your data or do so incorrectly or incompletely, we will not be able to attend to your request, making it completely impossible to provide you with the requested information or carry out the contracting of services.

Data collected by users of the services 

In cases where the user includes files with personal data on the shared hosting servers, HOPLA SOFTWARE S.L. is not responsible for the user's failure to comply with the GDPR.

Data retention in accordance with the LSSI

HOPLA SOFTWARE S.L. informs that, as a data hosting service provider and under the provisions of Law 34/2002 of July 11 on Services of the Information Society and Electronic Commerce (LSSI), it retains for a maximum period of 12 months the information essential to identify the origin of the hosted data and the moment when the service was initiated. The retention of these data does not affect the secrecy of communications and may only be used within the framework of a criminal investigation or to safeguard public safety, being made available to judges and/or courts or the Ministry that requires them.

The communication of data to State Security Forces and Bodies will be done in accordance with the provisions of the regulations on personal data protection.

Intellectual property rights of hopla.tech

HOPLA SOFTWARE S.L. owns all copyright, intellectual, industrial, "know how" and any other rights related to the content of the website hopla.tech and the services offered therein, as well as the programs necessary for its implementation and related information.

Reproduction, publication, and/or strictly private use of the contents, in whole or in part, of the hopla.tech website is not allowed without prior written consent.

Intellectual property of the software

The user must respect the third-party programs made available by HOPLA SOFTWARE S.L., even if they are free and/or publicly available.

HOPLA SOFTWARE S.L. has the necessary exploitation and intellectual property rights over the software.

The user does not acquire any rights or license for the contracted service, over the software necessary for the provision of the service, nor over the technical information on the service, except for the rights and licenses necessary for the fulfillment of the contracted services and only during the duration of the same.

For any action that exceeds the fulfillment of the contract, the user will need written authorization from HOPLA SOFTWARE S.L., and it is forbidden for the user to access, modify, view the configuration, structure, and files of the servers owned by HOPLA SOFTWARE S.L., assuming civil and criminal liability arising from any incident that may occur in the servers and security systems as a direct consequence of negligent or malicious action on their part.

Intellectual property of hosted content

The use of the services provided by HOPLA SOFTWARE S.L. contrary to the legislation on intellectual property is prohibited, particularly:

• The use that is contrary to Spanish laws or infringes the rights of third parties.
• The publication or transmission of any content that, in the opinion of HOPLA SOFTWARE S.L., is violent, obscene, abusive, illegal, racial, xenophobic, or defamatory.
• Cracks, program serial numbers, or any other content that violates third-party intellectual property rights.
• The collection and/or use of personal data of other users without their express consent or in violation of the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free movement of such data.
• The use of the mail server of the domain and email addresses for sending unsolicited bulk email.

The user is fully responsible for the content of their website, the information transmitted and stored, the hypertext links, third-party claims, and legal actions concerning intellectual property, third-party rights, and child protection.

The user is responsible concerning the laws and regulations in force and the rules concerning the operation of the online service, e-commerce, copyright, maintenance of public order, as well as universal principles of Internet use.

The user shall indemnify HOPLA SOFTWARE S.L. for the expenses generated by the imputation of HOPLA SOFTWARE S.L. in any cause whose responsibility is attributable to the user, including fees and legal defense expenses, even in the case of a non-final judicial decision.

Protection of hosted information

HOPLA SOFTWARE S.L. makes backups of the content hosted on its servers; however, it is not responsible for the loss or accidental deletion of data by users. Similarly, it does not guarantee the total replacement of data deleted by users, as such data could have been deleted and/or modified during the time since the last backup.

The services offered, except for specific backup services, do not include the replacement of the contents kept in the backups made by HOPLA SOFTWARE S.L. when this loss is attributable to the user; in this case, a fee will be determined according to the complexity and volume of the recovery, always with the prior acceptance of the user.

Data replacement is only included in the price of the service when the loss of content is due to causes attributable to HOPLA SOFTWARE S.L.

Commercial communications

In application of the LSSI, HOPLA SOFTWARE S.L. will not send advertising or promotional communications by email or other equivalent electronic means of communication that have not been previously requested or expressly authorized by the recipients.

In the case of users with whom there is a prior contractual relationship, HOPLA SOFTWARE S.L. is authorized to send commercial communications regarding products or services of HOPLA SOFTWARE S.L. that are similar to those initially contracted with the customer.

In any case, the user, after proving their identity, may request not to receive further commercial information through the Customer Service channels.

The Management